VATES

VATES stores an organisation's knowledge as ordinary readable text with structure, and answers questions from it — from your team or from your customers. This knowledge base is called e_core. Each unit of knowledge has a readable heading and is written as text, so a person without technical training can correct it. The change takes effect from the very next answer — no re-indexing, no waiting. With every answer VATES shows which units it came from. The source can be opened and checked. Changes to the base are recorded in an audit log with a hash chain. The answer comes in the language of the person asking, regardless of the language the base is kept in. This holds even when the question and the base are written in different writing systems. The console and the full manual are localised in 23 languages. Two applications. A finished tool for companies without an IT department: a widget on your own site, or an address of your own. And an API for developers who build it into their own product. VATES also runs as a remote MCP server with OAuth 2.1, so the base can be queried straight from clients such as Claude or Mistral. Usage-based billing from a prepaid balance starting at USD 5.00 — no subscription, no minimum, no cancellation fee.